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Reporting and Log Search

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Admin Reports
info: Daily Email spam report customized for administrators of the domain with an overview of traffic in the entire domain.
Yes Yes Yes Yes Yes Yes Yes Yes
User Reports
info: Daily Email spam report customized for users with email being held as spam, virus or malware.
Yes Yes Yes Yes Yes Yes Yes Yes
Frequency
info: How often can reports be sent to administrators or users.
2 hours N/A N/A 12 hours 1 hour 24 hours N/A 2 hours
Report Scheduling
info: Automated publishing, scheduling, and email delivery of reports
Yes Yes Yes Yes Yes Yes Yes Yes
Manual Report
info: User option to request manually a report. This feature is really useful when an email that you are expecting is not being delivered as it allows to quickly see if it's being held in the spam quarentine.
Yes Yes N/A N/A Yes Yes No No
Rules Dashboard
info: DLP Dashboard for a consolidated view of compliance activity within the domain.
No 1 Yes 1 N/A Yes Yes Yes Yes Yes
Log Updates
info: How often spam, virus and malware event log refreshes data.
5 min. Yes N/A N/A Real-time Real-time 15 min N/A
Country of Origin
info: Searching logs by country of origin provides key information to create more efficent spam rules.
Yes No No No No Yes No Yes
Log search by Field
info: Log search by sender, recipient, subject, etc.
Yes Yes N/A N/A Yes Yes Yes 2 Yes
Attachment search
info: Log search by attachment name
Yes Yes N/A N/A Yes Yes No Yes
Screenshot
info: Interface screenshot of dashboard
Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot Screenshot

See glossary of terms. If you see something not right with the data - like missing information or wrong data - you can report it on feedback@cloudemailsecurity.org

  • 1. Requires additional product license.
  • 2. Symantec does not provide access to the Email Security.cloud logs and therefore it is not possible to perform a free-text search on the logs. However, there is a Track and Trace feature available for use through the ClientNet portal.
  • 3. Reporting data is available for 3 months.