Features and Comparisons on Cloud Email Security technology providers. Find features supported by each vendor, incoming and outbound Email filtering analysis, reviews, service status and vendor profiles.

Email Anti-Spam Detection

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
IP Reputation SecureTide SenderBase Yes IP reputation connection manager ARMed SMTP Yes 3 Connection Manager Email Reputation Services (ERS)
Multilayer Scan Yes Yes Yes No Yes Yes Yes No
Spam Engine SecureTide CASE (Context Adaptive Scanning Engine) SpamRazer MX Logic ARMed SMTP Proofpoint MLX Messagelabs TMASE

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Email Anti-Virus & Anti-Malware

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
% Anti-virus SLA N/A 100% 5 100% 5 N/A 100% 100% 100% 1 100% 5
False Positives N/A N/A N/A None 3 <0.0001% <0.0003%
Export Quarantine Yes (*.csv) Yes No Yes (*.csv) Yes (*.csv) No No No

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Email Outbound Filtering

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Outbound Filtering Yes Yes Yes 2 Yes Yes Yes Yes Yes 1
Outbound AV Filtering Yes Yes 3 Yes Yes Yes Yes Yes N/A
Multilayer Scan Yes Yes Yes 3 N/A Yes N/A Yes 1 No

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Email Spooling & Continuity

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Email Spooling Yes Yes Yes Yes Yes Yes Yes 1 Yes
Spooling days 30 7 14 5 2 30 5 5
Quarantined Days 30 14 7 10 5 14 14 30 7 N/A

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Content Filtering

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Rules Engine Yes Yes N/A 2 Yes Yes Yes Yes Yes
Basic DLP Yes Yes N/A 2 Yes Yes Yes Yes Yes
Size of Attachments Yes Yes N/A 2 Yes Yes Yes Yes Yes

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Reporting and Log Search

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Admin Reports Yes Yes Yes Yes Yes 3 Yes Yes Yes
User Reports Yes Yes Yes Yes Yes Yes Yes Yes
Frequency 2 hours N/A N/A 12 hours 1 hour 24 hours N/A N/A

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Administrator Management

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Impersonate Users Yes Yes Yes N/A Yes Yes Yes N/A
Global Quarantine Yes Yes Yes N/A Yes Yes Yes N/A
Granular Permissions Yes Yes N/A Yes Yes Yes N/A Yes

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User Management

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Console Yes Yes Yes Yes Yes Yes N/A Yes
Spam release Yes Yes Yes Yes Yes Yes Yes Yes
Daily Report Yes Yes Yes Yes Yes Yes Yes Yes

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Service & Infrastructure

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
Service Status Up Up Up Up Up Up Up Up
Last Downtime 14-01-2016
Lasted: 0h 0m
13-04-2016
Lasted: 0h 0m
16-06-2015
Lasted: 0h 0m
02-05-2016
Lasted: 0h 3m
18-08-2016
Lasted: 0h 0m
02-06-2016
Lasted: 0h 0m
24-05-2016
Lasted: 0h 27m
Last 30 days 100% 100% 100% 100% 100% 99.89% 100% 100%

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Technical Support

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
24/7 Yes Yes N/A 3 Yes Yes Yes Yes 1 Yes
Phone Yes Yes N/A 3 Yes Yes 2 Yes Yes No
Online Chat Yes Yes N/A 3 Yes N/A Yes Yes Yes 4

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User Ratings

Vendor AppRiver Cisco GFI Max McAfee Mimecast ProofPoint Symantec TrendMicro
Product SecureTide Cloud Email Security GFI MailEssentials Online SaaS Email Protection Mimecast Email Security Proofpoint Essentials Email Security.Cloud Hosted Email Security
CES.org Ratings
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